Confirm the storefront plan and public price before you commit.
StoreMason Direct is recurring platform access for retailers and D2C brands. Guided planning confirms fit, scope, and the current monthly amount in writing before you commit.
A StoreMason storefront within the accepted capability scope
Workroom and governed Store Agent access according to the approved package
Hosting within an agreed operating profile
Email support within the stated support boundary
Boundary: Hosting is not unlimited, and dormant, provider-gated, or tenant-disabled capabilities are not included by implication.
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Standard guided onboarding
Standard guided onboarding is included when catalog, content, staffing, migration, and infrastructure needs fit the normal path.
Evidence: The guided path uses describe, private preview, configuration, review, and approval states before consequential work.
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Complex onboarding
Complex onboarding is custom scoped and quoted when the normal path does not cover the required catalog, migration, staffing, integration, or infrastructure work.
Boundary: The starting amount is not a promise that every complex onboarding engagement has the same final scope.
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Work priced separately before commitment
Custom design or development beyond the agreed platform configuration
Complex migration, catalog cleanup, or content production
SEO projects, bespoke integrations, or multiple storefronts
Dedicated or unusual infrastructure and support commitments
Boundary: Separately scoped work is not silently bundled into the recurring platform.
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Written price confirmation before commitment
StoreMason confirms the current recurring amount in writing after fit review and before enrollment or commitment.
Boundary: No placeholder, invented range, crossed-out discount, or hidden numeric assumption replaces written confirmation.
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D2C pricing questions
When will I see the monthly amount? StoreMason confirms the current approved amount during the guided planning path before commitment.
Is standard onboarding included? Yes, when the business fits the normal guided path.
Can the scope change? Only after the affected catalog, migration, support, integration, or infrastructure need is reviewed with you.
Does this activate payments or a live storefront? No. Provider, payment, enrollment, and publication gates remain separate.
Pricing questions
Know what is included before you commit.
What is included in the custom price?
Your accepted agreement or invoice states the platform, hosting profile, onboarding, and support included for your business.
When does complex onboarding apply?
When catalog, content, customer-journey, migration, staffing, integration, or infrastructure needs exceed the standard path. We custom scope and quote it first.
Is hosting included?
Yes, hosting is included within the agreed operating profile. It is not marketed as unlimited.
Is there a setup fee?
The first 90 days are free. Complex onboarding and separately scoped work are custom scoped and quoted first.
Can StoreMason migrate an existing catalog?
A reviewed product/catalog migration may include products, variants, categories, attributes, images or references, validation, and error reporting.
Are integrations included?
Verified native integrations are described in scope. Bespoke integrations and custom development are assessed and quoted separately.
Can customers pay online today?
Public live card checkout is not promised. Only accepted request, quote, inquiry, order, and payment states are marketed.
What support is included?
Standard plans include guided onboarding and email support during stated business hours, with an initial response target within two business days.
Can the plan change as the business grows?
Yes. Plan fit can be reviewed as customer, catalog, content, staff, support, integration, and infrastructure needs change.
Begin with the real workflow
Show us how your customers buy today.
We’ll plan the next useful step and explain the boundaries before you commit.
