Make repeat purchasing clearer without flattening negotiated sales into generic checkout.

Buyer job

Find the right product, understand available context, prepare a request or quote, and return to a known purchase.

Staff job

Review requests, resolve exceptions, preserve ownership, and keep status and history visible.

Questions to resolve

• Which buyers receive which catalog or pricing context?
• When does a request become a quote or order?
• How are minimums, packs, lead times, and exceptions explained?
• Who owns follow-up when automation should stop?

Supported next step

Plan a private storefront direction and verify the smallest useful request or repeat-order path.

Boundary

Live public payment, binding quote acceptance, and full procurement automation are not implied.